facilitate a seamless user experience, enable the effective delivery of our services, and gather usage and performance data. Cookies assist in recognizing your return visits, storing preferences and settings, enabling secure login, combating fraudulent activity, and analyzing the performance of our website and mobile application.

We may additionally employ small code segments known as "web beacons" or "clear GIFs" to collect anonymized and aggregated advertising metrics. Examples include page view counts, promotional view counts, and advertising response rates. Web beacons are electronic images (often a single pixel) capable of recognizing specific information, such as a user's cookie number, the time and date of a page view, and a description of the page where the beacon is located. These web beacons may facilitate the delivery of cookies that conform to our cookies policy. Such cookies, web beacons, and similar technologies may originate from third-party partners.

Further uses of cookies include:

• Enhancing the security of our systems.

• Storing user preferences for customized service delivery.

• Aiding our understanding of how individuals interact with our services, leading to future improvements.

Should you access our website or mobile application using your Google, Apple, Facebook or other social media account credentials, or otherwise consent to associate your MatchCatch account with such accounts, we may receive personal data about you from those service providers. This data transfer will be governed by their respective terms of use and privacy notices. Our purpose in collecting this data is the proper establishment of your account and the ability to tailor our Service to you. We may supplement this data with information already collected from you through other interactions with our website or mobile application.

You retain the ability to accept or decline the use of cookies, including those associated with our website and mobile application. You can also choose to receive a notification when a cookie is being set. Cookie management options are typically found within your browser's settings. While declining cookies may not impede your use of our website and mobile application in their entirety, it may limit certain functionalities. You may also delete cookies from your system after a session on our website or mobile application. Cookies and other tracking technologies may be used to support analytics conducted by third-party entities. By continuing to use our Service, you consent to our use of cookies and similar technologies in accordance with the terms outlined in this Privacy Policy. 

Sources of Personal Data

We collect your personal data through legitimate and transparent channels, including but not limited to:

• Your interactions with our Services and Platforms.

• Email correspondence or inquiries you send to us.

• Conversations with our representatives.

• Advertisers, contractors, and business partners.

• Applications or forms submitted on our Platforms.

• Purchases completed on our Platforms.

• Mailing lists.

• Customer surveys and participation in promotional events.

• Authorized third parties such as credit reporting agencies, regulatory bodies, and government entities.

We emphatically state that we will never purchase or commercially acquire personal data through illegitimate or unethical means, such as the trade or purchase of illegal databases or lists.

What Happens If You Don't Provide Personal Data

While generally voluntary, providing your personal data is sometimes necessary for a full experience. If you choose not to share certain information outlined in this Privacy Policy, we cannot be held responsible for the following potential consequences:

Limited or Unavailable Services: We might be unable to offer our services to their fullest potential or at all (for example, without becoming a registered user, you cannot access features exclusive to members).
Missed Updates and Promotions: You may not receive relevant information about upcoming sales, new features, or products and services that might interest you.

Less Personalized Experience: Our website and mobile app may not function as smoothly or tailor content to your specific preferences.
Incomplete Transactions: Commercial transactions related to our services may be unable to be finalized.

Compliance Issues: We may be unable to fulfill specific legal obligations, regulations, court orders, or other guidelines that apply to our company.

Sharing Your Personal Data

To effectively deliver the services outlined in this Privacy Policy, we may share your personal data with the following types of entities, but not limited to:

• Government agencies, regulatory bodies, and authorities, when legally compelled to do so, or when necessary to protect our company's rights and interests. This includes investigations into fraudulent or unlawful activities.

• Our holding company, subsidiaries, related companies (including future incorporations), and affiliate partners within our group.

• Business partners and affiliates offering products or services relevant to our operations.

• Professional advisors, such as auditors, consultants, lawyers, and accountants, engaged to support our business functions.

• Employees, partnerships, joint ventures, contractors, external service providers, management companies, and subcontractors who facilitate our interactions with you.

• Third-party data processors and those providing payment services (including international entities).

• Any entity bound by a duty of confidentiality who we've engaged to meet our obligations to you.

• Third-Party Responsibilities.

Third parties have a legal obligation to process your personal data according to our instructions and applicable data protection laws. They must maintain an appropriate level of data security, adhering to industry standards.

In Case of Account Holder's Passing or Incapacitation

Your account may be deleted in the event of your passing or incapacitation. Account information is not released to any other third party.

Mergers and Acquisitions

Should our business be acquired or merged with another entity, your personal data may be transferred to that entity as part of the merger or acquisition process.

Safeguarding Your Personal Data

We implement rigorous confidentiality protocols, along with technical and organizational security measures, to safeguard the personal data collected through the channels outlined in this Privacy Policy. These measures aim to prevent unauthorized access, modification, disclosure, processing of personal data, accidental loss, destruction, or damage to personal data.

Specific safeguards include, but are not limited to:

Options for Restricting Personal Data Processing

You retain the option to partially or completely limit the processing of your Personal Data, including the types of operations performed on it, the duration of processing, or the expiration date of your consent.

The responsibility for ensuring compliance lies with us, as we determine the purposes and methods of processing your Personal Data.

You must notify us in writing if you wish for your Personal Data to be retained only as long as necessary for the original purposes of collection, or if you object to the use of your Personal Data for marketing purposes. In the latter case, we will refrain from using your Personal Data for such marketing purposes. You have the right to fully or partially withdraw your consent as provided below. However, such withdrawal may be subject to legal constraints, contractual obligations, and a reasonable time frame. The impact of your withdrawal on our business operations will also be taken into consideration.

Your Rights Regarding Personal Data

Concerning the personal data you've provided, you have the following rights at any time:

• Access and Correction: You may request access to your personal data held within our records. Additionally, you may request corrections if the information is inaccurate, misleading, outdated, or incomplete. Verification of updated information may be required.

• Marketing Opt-Out: You may request your personal data no longer be processed for marketing purposes.

• Data Processing Restrictions: You may object to, limit, or request portability of your personal data.

• Consent Withdrawal: You may withdraw your consent for our continued processing of your personal data.

• Regulatory Complaints: You have the right to lodge a formal complaint with a data protection authority regarding our collection and use of your personal data. Contact your local data protection authority for more information.

Submitting Requests

Requests for 'access,' 'correction,' or 'marketing opt-out' must be submitted in writing. Additional documentation may be required for verification purposes. Corrections will be made based solely on updated information you provide. Where practical, identifying information will be deleted from our active systems. Please note, requests may be subject to fees in accordance with applicable laws.

Managing Your Personal Data

Editing Your Account Information: You retain the ability to edit the information associated with your account at any time through your user control panel.

Requesting Data Deletion: You may request that we delete your personal data. We will make commercially reasonable efforts to comply. However, please be advised that we may be legally obligated to retain certain information, or to keep it for a specified period. In such cases, your deletion request will be honored only after these requirements have been met. While deleted from active systems, information may persist within our archives. Additionally, we may retain data for the prevention of fraud or similar purposes.

Data Storage and International Transfers: To effectively provide our services, your information may be processed and stored on servers located within Singapore or other jurisdictions as deemed necessary. While data protection standards may vary between jurisdictions, all transfers will adhere to applicable laws.

Data Retention: We may retain your personal data while your account is active, and for a period afterwards to fulfill the purposes outlined in this Privacy Policy or to comply with legal regulations.

Data Retention After Account Closure: Even after your account is closed or terminated, we may retain certain personal data if reasonably necessary for the following:

• Compliance with laws, regulations, or legal obligations

• Provision of ongoing customer support

• Resolving disputes involving any of our users

• Detecting and preventing fraudulent or unauthorized use of our services

Personal Data Retention

We will retain the personal data you provide only for as long as necessary to fulfill the purposes for which it was collected, or as mandated by applicable laws.

In general, we delete or anonymize your personal data when your Account is deleted. However, exceptions may apply in the following circumstances:

• We may retain data to comply with applicable laws and regulations.

• We may retain data to demonstrate adherence to applicable laws.

• If unresolved issues, claims, or disputes exist, we may retain relevant information until those are resolved.

•  Data may be retained to support legitimate business interests such as fraud prevention and ensuring the safety and security of our users.

While our systems are designed to execute data deletion procedures in accordance with these guidelines, technical limitations may occasionally prevent the deletion of all data within a specific timeframe.

Data Protection Notice For Users

This Data Protection Notice (“Notice”) sets out the basis which Matcha may collect, use,disclose or otherwise process personal data of our users in accordance with the PersonalData Protection Act (“PDPA”). This Notice applies to personal data in our possession orunder our control, including personal data in the possession of organizations which we have engaged to collect, use, disclose or process personal data for our purposes.

Some examples of Personal Data which we may collect from you have been stated above (refer to: Personal Data Collection). Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

• Collection, Use and Disclosure of Personal Data: We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”) after (i) you (or your authorizedrepresentative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorized by law).

• We may collect and use your personal data for any or all of the following purposes listed above (refer to: Purpose of Collection of Personal Data).

• We may disclose your personal data as listed above (refer to: Purpose of Collection of Personal Data & Sharing Your Personal Data).

• Withdrawing Your Consent & Access to and Correction of Personal Data: Please refer to the above sections, namely: Options for Restricting Personal Data Processing, Your Rights Regarding Personal Data, Submitting Requests, Managing Your Personal Data and Personal Data Retention.

• Protection of Personal Data: To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures. You may refer to: Safeguarding Your Personal Data. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

• Accuracy of Personal Data: We generally rely on personal data provided by you or your authorized representative (refer to: Sources of Personal Data). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email, using the information from the Contact Us section below.

• Retention of Personal Data: We may retain your personal data for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws. We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes. For more information, please refer to: Personal Data Retention.

• Transfers of Personal Data outside of Singapore: We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.

Email: hello@matchcatch.com